FAQ

What types of wigs do you offer?
We carry many human hair wigs, including full lace wigs, lace front wigs, and custom-made options. Our wigs are crafted with high-quality human hair, providing a realistic appearance and feel. Whether you prefer straight, curly, wavy, or textured styles, we have options to match your unique look.
How do I choose the right wig for me?
Selecting the ideal wig depends on your style, face shape, and daily routine. Consider the length, texture, and color that best enhance your natural features. If you’re uncertain, our expert team is available to help guide you toward a wig that perfectly meets your preferences.
How do I measure my head for a wig?
To find your ideal wig size, measure your head accurately with a flexible tape measure. Follow these steps:
- Circumference: Wrap the tape around your head, starting at the hairline, going over the ears, and meeting back at the starting point.
- Front to Nape: Measure from your front hairline to the nape of your neck.
- Ear to Ear: Measure across the widest part of your head from ear to ear. For precise sizing, please refer to our detailed size chart.
For precise sizing, refer to our detailed size chart.
How do I care for my wig?
To maintain your wig’s quality, wash it regularly with sulfate-free shampoo and conditioner. Gently detangle it with a wide-tooth comb and allow it to air dry on a wig stand. Avoid using excessive heat, and store your wig in a cool, dry place when not in use. Proper care helps extend the wig's lifespan and keeps it looking its best.
Can I style my wig with heat tools?
Yes, our human hair wigs can be styled with heat tools like flat irons, curling irons, and hot combs. We suggest using a heat protectant spray and keeping the tools at a low to medium temperature to prevent potential damage.
What is your return policy?
We recommend inspecting your new wig before wearing it. We uphold high-quality control standards to ensure you receive premium virgin hair. If there’s an issue, we offer a simple exchange policy for unworn and unaltered items within 14 business days of receiving your order. Instructions for exchanges will be included in your shipping confirmation email.
Exchange Policy Highlights:
- Items must be unworn and unaltered.
- Exchanges should be initiated within 14 business days.
- Exchanges are allowed for items of equal or lesser value.
How long does shipping take?
We offer prompt shipping, with delivery generally within 14 business days. For faster delivery, expedited shipping options are available at checkout. Shipping times may vary depending on your location.
Do you offer customization services?
Yes, we provide customization services to help you achieve your ideal look. Whether you need a custom color, a specific cut, or a unique cap construction, our team can tailor your wig to your specific needs. Contact us for more information on our customization options.
How do I secure my wig?
To secure your wig, you can use adjustable straps, wig clips, or a wig grip band for added stability. For a more secure hold, you can also apply wig adhesive or tape around the hairline. Our wigs are designed to stay in place so you can move confidently throughout your day.
Can I sleep or swim in my wig?
While you can sleep or swim in your wig, it’s best to remove it beforehand to extend its lifespan. Sleeping in a wig can cause tangling, and exposure to chlorine or saltwater can damage the hair. If you choose to swim with your wig, rinse it thoroughly with fresh water and condition it afterward.